Operations Manager & Program Leader
Operations Manager with 8+ years of experience leading end-to-end business operations, partnership networks, and international teams across EMEA markets, backed by a legal background.
8+
Years of operations experience
300+
External partners managed
50+
International team members
4
Languages (fluent & conversant)
EMEA Program Manager
Cea Capa · May 2023 – Present
Leads end-to-end business operations for international programs across multiple markets, overseeing a network of 300+ external partners including legal firms, corporate organizations, and healthcare providers. Manages recruitment, onboarding, and training for 50+ seasonal employees and contractors across international locations.
Operations Analyst
Amazon – Barcelona · March 2021 – April 2023
Audited seller inventory for Food Safety, Product Compliance, and Brand Protection compliance. Assisted vendors in logistics and shipping to EU fulfillment centers while ensuring adherence to operational and regulatory standards.
Program Specialist
United Nations – Nairobi · September 2019 – October 2020
Drafted and reviewed the GEO for Youth Report published by UNEP in 2021. Supported HR Operations with staff vetting, file classification, and evacuation procedure coordination.
Retail Operations Manager / Store Manager
Fabbrica Pelletterie Milano · January 2014 – April 2019
Oversaw retail operations across EMEA shops and represented the company at international trade fairs. Recruited, onboarded, and trained staff across multiple locations to maintain high operational standards.