Jon Isak
Operations Analyst & Data Specialist
Jon Isak is a data-driven operations professional with 6+ years of experience optimizing workflows and managing compliance across nonprofit, healthcare, and e-commerce organizations.
Skills
At a glance
6+
Years in Operations & Data Analytics
3
Sectors: Nonprofit, Healthcare, E-commerce
Master's
M.S. Data Analytics (WGU)
Experience
Operations & Systems Analyst
Leaving the Jar (LTJ) · Jan 2019–Present
Bridged business requirements and technical implementation for nonprofit operations. Managed Salesforce NPSP grant management, compliance workflows, and cross-functional stakeholder collaboration.
Data Quality Analyst / RLHF QA
Telus Digital · Mar 2024–Present
Contract role focused on data quality assurance and AI model training through reinforcement learning from human feedback.
E-commerce Operations Specialist
Isak Digital Ventures · Jan 2020–Present
Optimized inventory forecasting, process workflows, and operational systems for e-commerce operations.
Salesforce Support Coordinator
Randstad (K12 Education Client) · Oct 2024–Dec 2024
Provided Salesforce support and system administration for K12 education sector client.
Pharmacy Technician
CVS Health · Jan 2020–May 2021
Gained hands-on healthcare operations experience while maintaining HIPAA compliance in a fast-paced retail pharmacy environment.
Key strengths
- Expertise in HIPAA and VAWA compliance management across healthcare and nonprofit sectors
- Proficient in SQL, Tableau, Power BI, and advanced Excel for KPI reporting and root cause analysis
- Skilled in Salesforce NPSP for grant management and nonprofit operations
- Experience deploying local LLMs and AI-assisted workflow optimization tools