Olive Abriol
Remote Virtual Assistant | Medical & Administrative Support
Reliable remote virtual assistant with 3+ years of experience managing high-volume patient communication, appointment scheduling, and administrative tasks for U.S.-based medical clinics and service providers.
Skills
At a glance
3+
Years of remote VA experience
40-50
Patient calls handled daily
5+
Medical software systems mastered
Work Experience
Executive Assistant / Virtual Assistant
Remote U.S.-Based Chiropractic Clinic · May 2026 – Jul 2026
Supported clinic operations through email management, research, document organization, and Mailchimp communications. Independently learned and deployed new tools including Vimeo, delivering accurate results with minimal guidance.
Medical Virtual Assistant
Remote U.S.-Based Psychiatry Clinic · Aug 2024 – May 2026
Managed 40–50 patient calls daily using Athena, handling appointment scheduling, refill requests, and new patient onboarding. Maintained professional communication while supporting high-volume operations and accurate patient documentation.
Medical Virtual Assistant
Remote U.S.-Based OB-GYN Clinic · Mar 2024 – Jul 2024
Answered patient calls, scheduled appointments via Tebra, and provided front desk administrative support while maintaining accurate records and professional interactions.
Medical Billing Assistant
Nyxpro · Jan 2024 – Mar 2024
Verified CPT codes for U.S. insurance billing and supported documentation accuracy to minimize errors in insurance submissions.
Social Media Management / Staff
PIPIE CO., Iligan City · Jan 2023 – Dec 2023
Managed social media accounts, product updates, inventory tracking, and customer engagement for a local pastry shop, maintaining consistent online presence.
Customer Service Representative
TELEX Business Solutions, Iligan City · Feb 2022 – Oct 2022
Handled inbound calls for AutoShack, supporting customer orders and inquiries while managing upselling of products and insurance options professionally.
Key Strengths
- Proven ability to handle high-volume medical communication (40–50 patient calls daily) with accuracy and professionalism
- Fast learner who masters new software tools and processes independently—Athena, Tebra, Mailchimp, Vimeo, and more
- Strong administrative foundation with expertise in appointment scheduling, email management, and medical documentation
- Reliable execution of complex tasks with minimal guidance in U.S.-based healthcare and business environments